Before I start, I''d like to say I have returned my purchase and I have not gotten a replacement. Details in the below review: I purchased these as I got tired of playing around with wires with my current wired earbuds and I saw good reviews by many...
Before I start, I''d like to say I have returned my purchase and I have not gotten a replacement. Details in the below review:
I purchased these as I got tired of playing around with wires with my current wired earbuds and I saw good reviews by many reviewers.
At first, it was okay. They fit nice and the passive noise isolation was decent. After a while, however, they started getting a bit heavy, and because I have small ears, it started to hurt because the big chungus drivers were hitting the inside of my ears pretty tightly. Not sure if they''ll be recommended for long term use.
They do however stay in once you put them in. I''ve done simple workouts like pushups, situps, etc. but they stayed in place. Have not run in them.
Audio quality was better than I thought, but in hindsight, I''m not sure I think that anymore considering the price. I currently daily the Sound Magic E50S earbuds and Sennheiser HD280 Pro headphones and I will be using these as benchmarks - both around the same price (cheaper) and decent low-mid range headphones. Both of these have a very flat frequency response because I produce some music as a hobby and enjoy being able to hear all sounds evenly. Compared to these two, they have a bit more bass and the treble drops off sooner. The sounds are mushier than my current headphones but they were OK.
Mic quality is laughable, from my experience, and doesn''t always pick up your voice.
These were my first experience with ANC and honestly I did not expect much. First thing that scared me was that a lady screams "ANC ON," "ANC OFF," and "BE AWARE" in your ears at loud volume regardless of your playback volume. You can tell which mode you''re in when listening so I don''t think that feature is necessary. ANC off is default which is annoying because you have to cycle through be aware and loud lady every time you want to take it out of the charging case into ANC on.
For the cancellation quality itself, I think it''s OK. I don''t hear any EXTERIOR noise (more on that in the "Issue" paragraph) and it felt weird smacking my wooden desk and sounding like I was smacking concrete. Although they tend to make music/playback quieter with this mode on, the noise cancellation itself works quite well.
Be aware cranks exterior sound and blasts it over the music and amplifies any noise that the earbuds are making as well. There is a slight latency between actual sound and what is played so it may be trippy. I personally don''t see a use for that considering the horrible quality.
This is the only plus for me. I think they last more than advertised - about 12 hours, albeit I do mostly listen at low volumes. The charging is quite quick with the case, and the case itself charges pretty quick as well. I think the integrated USB cable was very convenient and nice too as I don''t have to worry about carrying a separate cord and the connection breaking or being damaged.
One big issue I had was a constant static/white noise, regardless of ANC status. With ANC on and no music playing, you can''t hear anything other than the static. With ANC off, you can hear the static. With be aware, the static is blasted into your brains. It''s a constant static at constant pitch and volume. I often use headphones at low volume so this was very noticeable. I also tried the 40 hour burn-in, but it did not help (Why doesn''t JLab do this from factory??).
Wondering if this was a manufacturing defect, I contacted JLab to see if they can maybe find a solution or send me a replacement... They did neither - they told me to destroy them, send them a pic of the products destroyed, and they''ll give me virtual money (exclusive store credit equivalent to the value of the product). Absolutely not :) I immediately issued a refund on Amazon and sent these back! Dumbest customer service I have experienced so far. Here''s the email quoted verbatim for those who are curious:
"All JLab Audio products come with a 2 year limited warranty that we fully honor and stand behind! A receipt or proof of purchase is required in order to take advantage of the 2-year warranty.
*IF YOU ARE OUTSIDE OF THE US, PLEASE LET US KNOW AS WE HAVE A SEPARATE PROCESS FOR INTERNATIONAL CLAIMS.*
Before you jump to send us back your headphones, please instead, send us a picture of the equipment physically destroyed and rendered inoperable (you will need to physically destroy both Earbuds and Charging Case or Headphones and send pic) When we receive your proof of disposal, if viable, we will issue you a store credit for the value of your item as currently listed on our site.
This option is being offered as a courtesy in lieu of sending your item to us for inspection, which is our normal warranty process. We will require a picture of the item destroyed regardless of the actual issue.
*PLEASE DO NOT THROW AWAY CONTENTS UNTIL THE CLAIM IS COMPLETE*
Once your picture is received and processed by our Returns Department, our store credit system then will provide a code for the full price of this product as sold by JLabAudio.com.
This provides the option to receive a replacement of your current product by using the code or to choose any other awesome JLab Audio product using the store credit."
TL;DR - I can''t really recommend them for audiophiles or for people who are picky with subtle sounds as you will go crazy. If you are able to tune out some noise and just want some wireless headphones, they''re fine, but honestly you can find some with maybe even better overall quality for cheaper.